Privacy Policy

 

This Privacy Policy describes how Mullena ("we," "us," or "our") collects, uses, and shares information when you use our website (www.mullena.com).

Information We Collect

We collect information that you provide directly to us, such as when you:

  • Create an account
  • Place an order
  • Contact customer support
  • Sign up for our newsletter

This information may include:

  • Name, email address, and shipping/billing address
  • Payment information (credit card numbers are processed by secure third-party payment processors)
  • Order history
  • Communications with us

We also automatically collect certain information when you visit our website, including:

  • Log information (IP address, browser type, pages visited)
  • Device information (hardware model, operating system)
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about orders, products, and services
  • Improve our website and customer service
  • Send marketing communications (if you've opted in)
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • Third-party service providers who help us operate our business (payment processors, shipping companies, marketing partners)
  • As required by law or to protect our rights

As a dropshipping business, we share necessary order information with our suppliers who fulfill and ship orders directly to customers. These suppliers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.

Cookies

We use cookies to help customize your experience and analyze website usage. You can manage cookies through your browser settings.

Your Rights

Depending on your location, you may have rights regarding your personal information, such as the right to:

  • Access your data
  • Correct inaccuracies
  • Delete your data
  • Object to processing
  • Data portability

To exercise these rights, please contact us at support@mullena.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@mullena.com.